About our client
Our client is a leader in providing high quality care services to support people, strengthen families and build communities. Providing services across aged care, community and pastoral care, disability care, Early EdCare and family and relationship care our clients’ teams walk alongside people on life’s journey, providing the support they need to achieve what is important to them at that moment and into the future.
About the role
The Workplace Trainer is responsible for delivering MACLearning training programs and mentorship to ensure the assessment team and employees are skilled in providing high-quality care plans and client care maintaining compliance with Aged Care industry standards.
Skills and experience
- Conduct and facilitate training sessions on care procedures, safety protocols, and compliance with industry standards
- Plan and deliver training with focus on:
- o Induction
- o Mandatory Training
- o Role/Site Specific Training and
- o Client Specific Training
- Apply competency-based assessment tools and resources (digital and physical)
- Monitor and evaluate training effectiveness through feedback and consultation with stakeholders
- Support and resource activities relating to the learning and development functions, where required
- Provide input into the co-design and development of digital solutions for service delivery and quality client outcomes
- Evaluate staff competency in providing aged care and disability services, identifying areas for improvement
- Create and update training resources tailored to the needs of caregivers and support staff
- Provide ongoing coaching and support to enhance employee performance and skill development
- Monitor and ensure that all staff adhere to regulatory requirements and best practices in care delivery
- Measure the impact of training programs through feedback, assessments, and performance improvements, making adjustments as needed
- Maintain training excellence providing client centred assessments which is inclusive, ensuring equitable access for clients from diverse backgrounds and prioritising a dignified, respectful support process
- Understand the needs of elderly clients assessing each individual with sensitivity, providing culturally safe and trauma informed-care
- Adhere to policy and procedures, best practice and clinical governance protocols aligned with Aged Care Assessment Quality Framework
- Support the Aged Care Assessor Leader ensuring the service is sustaining performance improvement activities including participating in clinical audits
- Provide feedback to the business for continuous improvement opportunities
- Ability to manage your time effectively in an autonomous working environment
Requirements
- Current experience as an Aged Care Assessor (highly desirable)
- Current Cert IV in Training and Assessment TAE40116 or equivalent or Diploma or Bachelor Degree in Education
- Minimum 1 year in design and deliver training
- Proven learning and development experience within a clinical or practice setting within the Health, Aged Care, Disability or Community Sector
- Knowledge and understanding of adult learning and assessment principles and experience in providing training to a clinical and nonclinical workforce
- Demonstrated capacity to provide training and implement a competency-based learning and assessment framework
- Superior analytical, problem-solving, written, reporting, and evaluation knowledge and skills.
- Completed Assessor Goal Training in MAClearning
- Practical knowledge of care practices, compliance, and sector-specific regulations
- A high level of communication skills
- Familiarity with relevant aged care and disability legislation and safety protocols
- Advanced communication and writing skills including writing student reports and education project reports
- Advanced computer skills in use of Microsoft products (SharePoint, Teams, Outlook, Word and Excel)
How to apply
If this sounds like you then we want to hear from you! Simply click on the “apply” button and follow the prompts.
You + Aus is an equal opportunity employer and warmly welcomes applications from people of all backgrounds, including those from First Nations communities and LGBTQIA+.